Help & support — Guardia

Last updated: 2026-06-14 · Version française

Need help?

Email us at contact@reseau-emergence.ca. We usually reply within 1–2 business days.

Frequently asked questions

How do I add a receipt?

On the home screen, tap the “+” button, then take a photo of your receipt, import an image or a PDF, or enter it manually. Guardia automatically extracts the merchant, date, total and items.

How do reminders work?

Guardia computes return and warranty deadlines from your receipts and sends you reminders before each one so you never miss a window.

What is Guardia Pro?

The Pro subscription unlocks automatic receipt import from your inbox, web-based warranty verification, and unlimited receipts.

How do I manage or cancel my subscription?

On iPhone: Settings → your name → Subscriptions. On Android: Google Play → menu → Subscriptions. Cancellation takes effect at the end of the current period.

How do I delete my account?

In the app: Settings → Delete my account. Deletion is immediate and permanent (account, receipts, images and import data).

Trouble connecting your inbox?

Reconnect your account from Settings → Connected accounts. You can also revoke access at any time from your Google or Microsoft security settings.

Privacy

See our privacy policy.